Not resolved
Diversity of Products or Services

I bought a Neil Lane beautiful ring diamond was so nice . When I came to pick my ring up it look different.

It’s a diamond however I don’t think it’s the diamond that I bought! It looked so much different, but I just didn’t say anything until now!

I liked: Diamond was smaller i think now i see gaps in rung.

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I’m not sure yet because I don’t know if it was switch or not. But it seems to look smaller and different when I picked it up!!


i'm sorry, i do not understand what you are saying. you gave 4 stars so you are ahppy with your neil lane ring?

it sounds like you are trying to say your diamond was switched, how could that happen with the high def photos they take in the store? are you saying good service or poor?

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