I am very very disappointed in Kay Jewelry. I have many pieces as do my girls.
But we sent our daughters boyfriend there to get a engagement ring and lets just say they messed him over really good.
My husband got me two necklaces that has the warranty and both chains broke them one person at the store said its not cover then went in for the news one they said it is was they sent it out and the repair was bad..they said they would send it out again they did i was told that they could do nothing for me to come and get it. I will never tell people to go there again ihave now three things i cant wear.