Latest review first
Kay Jewelers - Missing
Won’t keep saying it over and over (Kay’s) jewelry should have been out of business.., save your money and go some where else!
Kay Jewelers in Orlando, Florida - My daughter worst nightmare.
My daughter got engaged 1-6-19 and on 1-9-19 while being on cloud 9 showing off her ring a diamond fell out gone.... Now my daughter believes she has made a mistake... the only mistake made was buying a ring from Kay-jewelry..., She deserves a apology!!!!!
The Kay jewelers in Kings Plaza, BROOKLYN NY allowed a young woman enroll on their credit card with my name and social security number only! She got approved but thank god for comenity bank called me to alarm me someone got approved to buy $4300 worth of jewelry and...Read more
Kay Jewelers - Rippoff
I bought a wedding set for like 900 bux on credit and when I found out its was worth like 20 bux and faux or fake plated silver instead of gold I stopped paying. 34 years later theyre still sending me letters for payment lmoa!
I went to kays today to return a neclace and a charm i didnt have a receipt for the charm the girl Amanda told me they couldnt look online to find it so she said nothing coukd be done while there another lady working told me call customer service i did they gave her my...Read more
So my husband a $300 purchase for me with cash. I was not pleased madewith the items so I went to return. At 3 pm they told me they could not do so it because there was not enough money in their cash register. So I waited until the end of the evening and they still did...Read more
Kay Jewelers in Jacksonville, Florida - They have fixed the problem
I got a call from them and they had the item ready before the holidays and they said they was sorry for the mix up and for not calling me sooner the holidays are crazy for them and i understand. Thank you Pissed for all your help!!
Kay Jewelers in Rockaway Township, New Jersey - Terrible experience
I called your customer service was put on hold for 25 minutes only to be hung up on before I could say hello. I called back, was on hold for another 20 minutes and again was hung up on before I could say hello. The reason for my call was due to a horrible job soldering my engagement ring and wedding band as well as being told the rings were redipped but were not. I am beyond disappointed and frustrated. The salesperson at the Rockaway NJ store said one thing then backpeddled when I questioned what she was saying. It was unprofessional and insulting.
Kay Jewelers in Athens, Ohio - Want a cash refund Athens Ohio store
I bought a necklace 11/16 paid cash I wanted to return it and they can’t because they don’t have enough cash in their drawer. It expires of me getting my money 1/16 what if they do t have it??? That’s messed up. I can’t wear the necklace because I have nerve issues
On Nov 28 2018 I went into the Kay Jewelers at Park Place Mall in Tucson AZ. I bought a ring for 129.35 cents on my DEBIT CARD using my pin number. On December 24, 2018 I brought back the ring for a refund with my receipt. I didn't know where my debit card was and...Read more
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