Husband and I cannot believe how the staff at this Kay Jewelers did us on our 3 year Wedding Anniversary. Long story but here goes. Hubby went to my friend and asked her to help him pick out a wedding set for me and because she wanted me to get what I liked she told me...Read more
Kay Jewelers - My acct was charged and was not supposed to
I finally received credit from a purchase I didn’t authorize but still have interest and fees on my acct I and the minimum payment is high cause of it
I had bought charged my ring onto my credit card 5 months ago. The lady didnt tell me I'd be over my limit when I had sent my ring out to be resized. But she charged it anyway. The store apparently only carries one size and my fingers were too small. Anyways. Its been...Read more
I am vacationing in Myrtle Beach. I just walked into Kay’s store to get a battery changed in my husband’s watch and for ring re-sizing. These rings were bought at Kays at another location years ago. I didn’t have the paper work or know the state being visited or the...Read more
Kay Jewelers - Claim
Checking on an old account
Kay Jewelers - Pay off debt
Want to set up payment plan to pay off my bill
The kay store at st.louis gallaria shopping mall. The manager sent a watch of to get fixed .He stated he recieved a letter from the repare department stating . They can not fix the watch . The next step was to give the customers a new watch under warranty . Manager...Read more
Kay Jewelers - Rude rude rude
The customer service over the phone are rude .I will never buy from them again.
My husband purchased a wedding ring set in 2016 regular price over 6,000.00 reduced to approximate 0ver 4000.00 with the trade in or my old set. Within 6 months I took the rings in to be dipped and they inspected within 6 months ago this year. Now the stone felt out. I...Read more
I bought a Neil Lane beautiful ring diamond was so nice . When I came to pick my ring up it look different. It’s a diamond however I don’t think it’s the diamond that I bought! It looked so much different, but I just didn’t say anything until now!Read more
- Diamond was smaller i think now i see gaps in rung
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