Corpus Christi, Texas
1 comment
Featured

Kays had my ring for polishing for 2 weeks.got it back for 1 week and .25ct of my 1ct center fell out-clerk said it was a prong inside the ring that was bent...

my wedding is in 4 weeks. They said they couldnt get it to home office in enough time to have it by my wedding.

45 minutes later the manager called and said they are replacing the whole ring valued at 3200, where is the sentimentail value in that?my ring means so much to me because my fiance took the time to choose THAT one....all i can say is that this new ring better not have improfections as my other one was nice.

Review about: Ring Stone.

Review #496984 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Kay Jewelers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1003110

That is terrible!I actually have the same exact ring (which my fiance also purchased from Kays) and i absolutely love it!

I would be devastated if i was told i had to get something else. Thats aweful that this happened to u. They should have put some fricken effort into it and call other stores to at least find u a duplicate of the ring your fiance picked out for you.

Im sure they would have been able to find one at one of there millions of stores.Lazy a**holes.

You May Also Like

Le Vian - RESPECT YOUR FAMILY NAME Le Vian "I live in Northern CA, in November 2016, My fiancé purchased a beautiful white gold with chocolate diamonds Le Vian engagement ring for me from a major department store. By..." Read more Kay Jewelers Customer Care Review Kay Jewelers "Had my engagement ring and wedding band reset in platinum.5 months later my prongs bend while..." Read more Kay jewelers will F you up! Kay Jewelers "I found a necklace on your site under Clearance section (stock no. 171769401) for $1,583.52 on December 11, 2010. I printed out the page and called the local store..." Read more Kay Jewelers - Poor quality merchandise/poor customer service Kay Jewelers "My husband bought me a beautiful sapphire necklace and matching earrings for our 5th anniversary at Kay Jewelers. In the 3.weeks since receiving this gift from my wonderful husband the chain..." Read more Case Boss Ripoff Case Boss "Placed order, did get advice that the delivery was delayed, replied to the confirmation email advising they had not delivered product. Tried to contact through fb till they blocked me..." Read more Raymour and Flanigan - No shape retention in foam cushions Raymour and Flanigan "Bought a beautiful set for our den that will be 2 years old the end of June. Called back in March and had to wait 3 weeks for tech to..." Read more Travel Advantage Network - Horrible Vacation!!! Travel Advantage Network "Please do not give your money to this company! We just got back from our vacation in Ocean City, Maryland. The condo was filthy. I wore shoes the whole week..." Read more Living Spaces VIP Protection Plan is a SCAM Living Spaces "I have a similar problem with Living Spaces VIP protection plan. I bought a Summit Space Saver Bed last November. The horizontal wood holding the bed cracked hence because of..." Read more