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When is store credit given

I had a watch broken by one of the store staff,which was brand new. I never wore the watch, came in to have the battery replaced. An they broke the face and scratched it up.



What is required to have a ring sized there, that was purchased from there? Thanks!


If you have the warranty you just need the purchase phone number. If not you need the store you bought it at, a date range of when you bought it (can search up to 10 years or more) and the first and last name of purchase.


Questions 2