I bought a Movado watch from a Kays store.The slaesperson recommended a lifetime battery replacement contract which I bought.
When my battery played out I took the watch back to Kays for replacement.
I was told they had to send it off and it would take 4-6 weeks.I received a call a few weeks later informing me that there would be a charge of $105 because when the watch is opened to replace the battery the gasket is broken and the watch has to be resealed, hence the $105.
I was sold the battery replacement contract by the explanation that I have NO cost for lifetime battery replacement.
I have been ripped off and have no recourse if I want my watch back.
More Review Details
- Product or service
- Movado Watch
- Review category
- Luxury / Jewelry
You May Also Like
- "My husband bought me a beautiful sapphire necklace and matching earrings for our 5th anniversary at Kay Jewelers. In the 3.weeks since receiving this gift from my wonderful husband the chain..."
- " A month ago we ordered a ring with an .80 center stone, J color and VS2 clarity. We received a .73 center stone totally yellow color we got an..."
- "I found a necklace on your site under Clearance section (stock no. 171769401) for $1,583.52 on December 11, 2010. I printed out the page and called the local store..."
- "I placed my order on November 4, 2015. I received it December 1, 2015. I ordered a shirt from another site and received it 2 days later. Clothing materials are..."
- "On Sept 29,2015 a Company under the name of Jen's Cleaning Services (aka Rosa M Andrades) was hiredto clean my property for a moving out renter. She claimed..."
- "LEGAL NOTICE Copyright Notice: All rights reserved re common-law copyright of trade-name/trade-mark, MARK SHANNON MANUELÂ©-as well as any and all derivatives and variations in the spelling of said trade-name/trade-mark -..."
- "After learning the hard way that my kindergarten son's school has never been able to reach me via telephone, Only a recorded msg that the call can not be completed..."
- "I lost 75 lbs and it feels like 100 lbs. I couldn't have done it without the Roca Labs regimen.It was so easy to do. Those who say it doesn't..."
- "I renewed plan from Verizon in July keeping the plan the same including what i was being charged. Offered "free upgrade" to 100/100 internet. Told the bill would be the..."