Not only have I had problems with multiple diamonds falling out of my ring, they canceled my credit card without notifying me. I wanted to keep the line of credit open to help build my credit history.
I have had the credit card since 2012, and they decided to cancel it last month. Without contacting me first!!! If they would have sent a letter or called, I could have told them I wanted to keep it open and could have bought a small thing. Now my credit age on my credit report is shortened and my credit score went down.
Very unhappy. I did call, and she said since I haven't used it in 60-90 days they canceled it. I haven't used it since 2015 but all of a sudden they want to cancel it.
I would never recommend Kay's to anyone, for anything. If I didn't already pay for the insurance plan I wouldn't step foot back in another Kay's again.