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1.9

Bought a necklace, and a Diamond to be set into a necklace frame, we were promised a date to be set to be picked up, you could see that coming, dated passed, it was then guaranteed for the next day, because it was all done, on account of got behind of other work that was being done, went in the late afternoon to pick it up, on account we had something to do that day and would get back to this area, so went in to receive it, then told it was still not in, now I am getting to get to the furious stage, you can see it in there eyes, I was not a happy camper so to speak, this was a Friday, and told us it was now going to be this coming Monday, if it is not in, not sure what I am going to do, but to have the invoice for a possible return, on account of this treatment, who is to say the stone is being replaced with a much cheaper one, it happens a lot, have to be prepared to have it looked at just in case , then will never do business again, most likely will not do it with them any way. you do not treat customers who are part of you staying in business period,

Reason of review: Poor customer service.

Location: Sanford, Maine

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