My husband purchased a wedding ring set in 2016 regular price over 6,000.00 reduced to approximate 0ver 4000.00 with the trade in or my old set. Within 6 months I took the rings in to be dipped and they inspected within 6 months ago this year.
Now the stone felt out. I went to turn in the ring for repair. Now Because I did not have my receipt I were informed that they di not keep records and I would have to pay for a stone to be replaced. Kay jewelry needs to be investigated for fake sale of jewerly.
My wuestion is why the jewelry has to be dipped every 6 months or inspected.
I will be placing a compliant higher. This a rip off.