Kay Jewelers Watch Battery Warranty Reviews

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I purchased a "lifetime battery warranty" on 4/10/15 from the Boynton Beach (FL) Mall store for $21.19. Today I presented my watch for a new battery per the warranty, and I was told the "policy has changed" and they wanted to charge me an additional $60 to send the watch somewhere for battery replacement and seal. I told them I did not want the seal, just as on 4/10/15 I declined the seal; I just want the battery. They refused. So I asked...
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1.0
I didn't like
  • Salesperson
  • Entire experience
#912495