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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Warranty
1 comment

Just got a necklace with warranty in January. Last month the necklace broke.

The cost of the warranty was a little over $100.

I picked up the necklace today after it being sent off for 3 weeks and it comes back crudely soldered. I will never again buy a single thing from Kay's.

Product or Service Mentioned: Kay Jewelers Warranty.

Reason of review: Warranty issue.

Company wrote 0 public responses to the review from Sep 19, 2015.
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Anonymous
#1037531

I feel for you! I wrote a review about Kays recently, they are a horrible company to buy from.

Unfortunately, the hard part is, they probably think this is acceptable.

Good luck! You are in for a fight!

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