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I'm not sure how old these post are but I seem to be dealing with the same situation.

I took my wedding ring in for repair and it came back different. When asking for it to be fixed I find out that they have to replace it and what is being offered is a smaller diamond at a slightly lesser clarity.

I don't think I should have to take a smaller diamond with less clarity for there mistake!

They screwed up and they need to make it right now just offer $200 for me to go away! It's a little more serious now as I have spend weeks worth of stress and conflict trying to get this resolved! They told me to pick a comparable ring and they would do that. I picked one and now they want me to pay the difference in cost!

Not my fault and what the he'll!

I can never get that same band back I have to take a replacement either way so I feel like they owe me something for all this stress! They are difficult people with no sympathy for anyone but trying to make money off people by messing up there bands they got married with!

Reason of review: Bad quality.

Location: Spanaway, Washington

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