Featured Not resolved
2.9
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
Warranty
Website
3 comments

We bought our wedding bands and engagement ring the beginning on 2012.My husband had his mother of pearl band break twice within months, just last week my ring broke.

The diamond just popped out and two are chipped. I took my ring in all the time for inspection but since they never logged it they have no record. My ring cost 1400 the repair is 1000 is that fair??

Everything we have ever bought has broken.I cut up my kays card i will never return.

Review about: Kay Jewelers Repair.

Reason of review: Damaged or defective.

Had an Experience with Kay Jewelers?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#991496

After 6 months of waiting my ring has finally returned back. 6 months of repair!!!! That's insane

Anonymous
#931432

$1400 for a ring with that many diamonds? Sure they are diamonds?

aydensmom518
to Anonymous Baltimore, Maryland, United States #931486

They are small the center was four small diamonds vs one large. I highly doubt they are real but factory made after this. Its a beautiful ring but cheap

You May Also Like