Kay Jewelers Necklace Repair Reviews

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I have a necklace that my great-grandmother passed to my mother and my mother passed to me. A family heirloom, I cared so much about it, because of it's sentimental value to me and my mother. It was a beautiful pearl necklace that was perfect in every way... except that the clasp was broke. The clasp was white gold, and very well made (things back then were always well made - a nice change from now). I took it to Kay's and explicitly explained...
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