Product: Kay Jewelers Credit Card Clear all filters (12 of 12 reviews match)
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My wife and I took on the Kay's card with credit limits of $5000 and the other was $9600 in 1 year we purchased over $11000 in jewelry and watches as soon as I hit my 1 year I received a letter in the mail saying they were changing my limit to $4500 from $9600 and...
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1.0
Product
Kay Jewelers Credit Card
#847438
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I had an egift card stolen before delivery. When it was delivered, I checked the balance to find it at 0.00. I thought it was an error, so I called to ask if they could issue me a new gift card. They said it had already been cashed out and a 0 balance within hours of...
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Anonymous
Anonymous

If you purchased your gift card using your credit card, you should call your credit card and dispute with them since they're the only ones that can investigate and get your mo...

3.2
Product
Kay Jewelers Credit Card
I liked
  • Used to treat me the same if i spent 0 or 2000 dollars
  • Phone representative did her best to help
  • Products
I didn't like
  • Doesnt treat me the same as they used to
  • Their
  • Fraud department refuses to help
#773733
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Just a little warning for Anyone that might be shopping at Kay Jewelers this holiday season!! I purchased something from them back in May and paid cash for it and thought that was all. In August i started getting phone calls from a collection agency saying i owed...
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Product
Kay Jewelers Credit Card
#727863
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My brother purchased a pair of earrings and paid upfront using a credit card (and was given receipt)....only Kay never charged the account, they charged his old Kay account against his will and without his knowledge. Found out about it three months later after they...
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Product
Kay Jewelers Credit Card
#506743
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I have been a customer of Kay Jewelers for a number of years. I decided to use one of your stores to buy an engagement ring. I didn't have much money working retail, but I did have a Kay's credit card with a $2,100 credit line that I had been building up over the...
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Anonymous
Anonymous

I am so sorry this happened to you.....personally, I would advise you to go to a different store as we are all one company, we are all different personalities. Here is my sugg...

Product
Kay Jewelers Credit Card
#383515
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I am writing this review after having accumulated four - yes four - different complaints about the service, or lack thereof, my husband and I received at this State College Kay Jewelers location. We went to the location, which is in the State College Mall, in...
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Anonymous
Anonymous

They ruined my credit!!!

Anonymous
inquiry

Anonymous, I agree with the majority of what you said except for the "soft hit". I thought the same until I actually called the credit department and in fact was told it was ...

Product
Kay Jewelers Credit Card
#345491
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I bought two wedding rings at Kays. I had to exchange mine for a smaller size, so they let me use the store sample, and demanded a $47 deposit for the special order ring, even though I had paid in full by credit card for both rings. The clerk said I would get the cash...
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Anonymous
Hitomi

In this economy, it\'s stpiud to pay full retail prices.First, go to several stores, once you know what you want and the price range you are looking for.Then ask the salesman,...

Anonymous
Mrs Harvey

i actually had this happen at another jewelry store with the we dont have enough cash to pay you back.... weird!

Product
Kay Jewelers Credit Card
#327416
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DO NOT GET A KAY CREDIT CARD! I WAS LATE ONCE AS THE STORE I TRIED TO PAY AT SAID IT COULD NOT TAKE PAYMENTS AND I HAD NO WAY OF PAYING THROUGH ONLINE OR PHONE (I HAD CASH PAYMENT) NOW EVEN THOUGH I HAVE MADE SIX MONTHS OF PAYMENTS, THEY ARE STILL REPORTING THAT I WAS...
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Anonymous
***

How this is anyone's fault but yours is beyond me. I am not a lover of this store but have to say this is your fault. They DO NOT have to take your payment at the store. It is...

Anonymous
Rob

So you are complaining that kay\'s is hurting your credit.... It was you who didn\'t make the payment on time. Also any credit card that offers no interest for any amount of t...

Product
Kay Jewelers Credit Card
#320308
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I went to Kay to look for new wedding rings to give to my parents for their 20th anniversay. The guy there, keeps insisting to check if I would be eligible to get a card, instead of using up all my savings to buy the ring.. He keeps telling me to "just check" finally...
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Product
Kay Jewelers Credit Card
#316187
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I stopped in with a friend and we were helped by a WONDERFUL sales lady named Jessica. She is the ONLY positive aspect of my recent visit to that store. She was amazing and just about had me talked into a nice ring. She sadly had to leave as it was the end of her shift...
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Anonymous
been had too

:sigh. I bought diamonds earrings and after the 3rd visit trying to get them right and talking to manager, it over.They want the sale and 2 follow ups is all.I could not even...

Product
Kay Jewelers Credit Card
#213845
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