Product: Kay Jewelers Account Clear all filters (0 of 22 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I called the number and they can’t verify my information. This account was paid off since 2005 and I would appreciate if y’all could clear it from record to avoid credit issues in the future. Thank you
Read more
Anonymous
Anonymous

50 words required, oy vey. anyway you need to contact the company directly not a comlaint website that no one other then people with issues or people who read them for amusmen...

Product
Kay Jewelers Account
#1346224
Reply to reviews
Both my husband and I had accounts in good standing with Kay Jewelers. Husband's account paying monthly, $3000 of credit, owing $1100. Account closed. They also closed mine, which had a ZERO!!!! BALANCE!!....I had paid it off completely in August. I don't even know...
Read more
Anonymous
Jackie

If you hadn't charged anything on the card in a while (a year or more) they close it for security reasons.

Anonymous
Anonymous

is your overall credit standing poor? since kay switched banks to comenity and genesis people whos overall credit is poor are getting closed due the risk you reprsent

1.0
Product
Kay Jewelers Account
#1227993
Reply to reviews
So there was this crazy number calling my phone from Alabama for a day. I decide to answer this call the next day after it called me three times without leaving a message. I find out its this new company genesis. The guy was really nice that I spoke with. Well to get...
Read more
BumpyQuetzal
BumpyQuetzal

The same thing happened to my husband's account. Paying monthly, $3000 of credit, owing $1100. Account closed.They also closed mine, which had a ZERO!!!! BALANCE!!....I had pa...

Anonymous
Anonymous

If you have Genesis then you are a sub prime credit risk and as such they are more demanding of people of poor credit standing then someone with a decent to good credit score

4.0
Product
Kay Jewelers Account
#1153400
Reply to reviews
Show

Kay Jewelers Account Review

I opened a Kay jewelers account early 2016 possible February, I never use the card until December 23rd for Christmas presents, went back to the store to make an exchange on an item I purchased at the store. I found out my they had close my account cause of credit worthiness. I was very embarrassed why let me make purchases furthermore why issue me the card.
1.8
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Kay Jewelers Account
#979881
Reply to reviews
I have been a loyal Kay Jeweler customer and held an for over 10 years.Today I went in to a store to make an exchange for a pair of earring they could not repair. I found items to replace what I had and wished to purchase a graduation gift for my sons girlfriend. The...
Read more
Anonymous
Amy

The same thing happened to my husband's account. Paying monthly, $3000 of credit, owing $1100. Account closed.They also closed mine, which had a ZERO!!!! BALANCE!!....I had pa...

Anonymous
Anonymous

I also juat had this happen to me all payments made on time. Had a 2k limit only owed $982 on it after i baught my wife a 10 year aniversary upgrade. Went to kay 12/22/17 for ...

Product
Kay Jewelers Account
I didn't like
  • Closed my account
#975216
Reply to reviews
Show

Kay Jewelers Account Review

i spent 30000 at this place paid my credit card off.i didnt use it for 2 years.so they never contacted me they just closed my account with no notice.i think that was a rotton thing to do.if they would of called me i would of bought somthing.i will never shop at a kays or jarred store again
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Kay Jewelers Account
#924224
Reply to reviews
Kay's closed my account due to inactivity...haha. I have randomly spent over 7K with them in the past. However, I do not allows buy jewelry. This weekend I was looking for a serious purchase (8-10K) for my wife of 25 years. needless to say I will never shop at Kay's...
Read more
Anonymous
Anonymous

Most store credits close after 24 months of no activity. Its not a poor reflection on the person. Its pretty standard..

1.9
Product
Kay Jewelers Account
I liked
  • Availability
I didn't like
  • Took it upon yourself to close my account no warning
#921919
Reply to reviews
Kay decided to close my credit card account with it being paid off. It hurt my credit and was given no notifications on it being closed. Looks like I will be taking my business elsewhere.
Read more
Anonymous
Anonymous

they close an account after 2 years if it hasn't been used. usually this does not affect anyones credit score and can be reactivated with a visit to the local store. If you us...

Product
Kay Jewelers Account
#824621
Reply to reviews
I had a Kay's account for years, and recently had a bad experience with Kay Jewelers. Not making a payment is one thing, but not taking your payment is another thing. Kay jewelers decided to raise my credit with them, to all in turn send my account to collections...
Read more
Anonymous
Anonymous

Are you trying to say something at the end? Or did Kay's mess that up too?

Product
Kay Jewelers Account
I didn't like
  • Service
#686822
Reply to reviews
I went to Kay jewelers with the hope of trading 4 smaller stones for a larger stone. At the start the sales assistant was pleasant and seemed helpful with this transaction. She took the stones from me, appraised them and stated I can give you $423.00 for trade in. Not...
Read more
1.0
Product
Kay Jewelers Account
I didn't like
  • Careless customer care
  • Lost diamonds
#638833
Reply to reviews