Product: Kay Jewelers Account Clear all filters (0 of 25 reviews match)
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Do not get a credit line through them. I got a credit line threw them a year ago, was only late by one day on one payment and they closed my account. I called a month ago and asked why they said I would receya letter stating why and then they would explain, I never...
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1.0
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Kay Jewelers Account
#1418565
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I had bought charged my ring onto my credit card 5 months ago. The lady didnt tell me I'd be over my limit when I had sent my ring out to be resized. But she charged it anyway. The store apparently only carries one size and my fingers were too small. Anyways. Its been...
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Anonymous
Anonymous

i see kay uses 2 diffrent companies for its credit, commenity band (who also does victoria's secret) and genesis fs. which do you have as they both have diffrent websirtes and...

2.8
Product
Kay Jewelers Account
#1381861
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Kay Jewelers - Pay off debt

Want to set up payment plan to pay off my bill
Product
Kay Jewelers Account
#1377112
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I called the number and they can’t verify my information. This account was paid off since 2005 and I would appreciate if y’all could clear it from record to avoid credit issues in the future. Thank you
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Anonymous
Anonymous

50 words required, oy vey. anyway you need to contact the company directly not a comlaint website that no one other then people with issues or people who read them for amusmen...

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Kay Jewelers Account
#1346224
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Both my husband and I had accounts in good standing with Kay Jewelers. Husband's account paying monthly, $3000 of credit, owing $1100. Account closed. They also closed mine, which had a ZERO!!!! BALANCE!!....I had paid it off completely in August. I don't even know...
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Anonymous
Jackie

If you hadn't charged anything on the card in a while (a year or more) they close it for security reasons.

Anonymous
Anonymous

is your overall credit standing poor? since kay switched banks to comenity and genesis people whos overall credit is poor are getting closed due the risk you reprsent

1.0
Product
Kay Jewelers Account
#1227993
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So there was this crazy number calling my phone from Alabama for a day. I decide to answer this call the next day after it called me three times without leaving a message. I find out its this new company genesis. The guy was really nice that I spoke with. Well to get...
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BumpyQuetzal
BumpyQuetzal

The same thing happened to my husband's account. Paying monthly, $3000 of credit, owing $1100. Account closed.They also closed mine, which had a ZERO!!!! BALANCE!!....I had pa...

Anonymous
Anonymous

If you have Genesis then you are a sub prime credit risk and as such they are more demanding of people of poor credit standing then someone with a decent to good credit score

4.0
Product
Kay Jewelers Account
#1153400
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Kay Jewelers Account Review

I opened a Kay jewelers account early 2016 possible February, I never use the card until December 23rd for Christmas presents, went back to the store to make an exchange on an item I purchased at the store. I found out my they had close my account cause of credit worthiness. I was very embarrassed why let me make purchases furthermore why issue me the card.
1.8
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Kay Jewelers Account
#979881
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I have been a loyal Kay Jeweler customer and held an for over 10 years.Today I went in to a store to make an exchange for a pair of earring they could not repair. I found items to replace what I had and wished to purchase a graduation gift for my sons girlfriend. The...
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Anonymous
Lola

they did the same to me! good standing and still closed my account.

Anonymous
Amy

The same thing happened to my husband's account. Paying monthly, $3000 of credit, owing $1100. Account closed.They also closed mine, which had a ZERO!!!! BALANCE!!....I had pa...

Product
Kay Jewelers Account
I didn't like
  • Closed my account
#975216
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Kay Jewelers Account Review

i spent 30000 at this place paid my credit card off.i didnt use it for 2 years.so they never contacted me they just closed my account with no notice.i think that was a rotton thing to do.if they would of called me i would of bought somthing.i will never shop at a kays or jarred store again
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Kay Jewelers Account
#924224
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Kay's closed my account due to inactivity...haha. I have randomly spent over 7K with them in the past. However, I do not allows buy jewelry. This weekend I was looking for a serious purchase (8-10K) for my wife of 25 years. needless to say I will never shop at Kay's...
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Anonymous
Anonymous

Most store credits close after 24 months of no activity. Its not a poor reflection on the person. Its pretty standard..

1.9
Product
Kay Jewelers Account
I liked
  • Availability
I didn't like
  • Took it upon yourself to close my account no warning
#921919
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