After years of spending ALOT of money in this store I purchased a small diamond infinity ring. After only wearing 3 times a diamond fell out.
So I yook it back where i got it in Clay N.Y. and not a care in the world about making it right and keeping my buisness. I also called the main office and once again not a care in the world. Ive never in my life seen such poor costumer service.
They've lost mu buisness, the friend that was with me business and many others as word gets out and all over a $20 or $30 dollar repair.
They jusy didn't care, from the store to corporate!! How nice they are when your purchasing but when something happens to your jewelry thats their fault they change their tone So disappointed and will never shop there again!!
Product or Service Mentioned: Ring.
Reason of review: Bad quality.