Kay's Jewelers is the worst jewerly store out there!!! Not only did it take 2 weeks to fix my engagement ring, when it came back, it was in worst shape than when I originally gave it to them.
Plus, when I asked if I could speak with the jeweler that repaired it, they told me 1) they could not give me that particular number, and 2) they didn't know who it was. Any jewelry store that doesn't have a jeweler onsite or a local jewler that they work with is horrible. Seriously, don't purchase anything from Kay's.
You will be dissapointed! Hands down, the worst jewelry store I've ever walked into!!!!
Monetary Loss: $3.