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On Aug.4 I took my Diamond ring in to be fixed it needed the prongs fix and the shank of the ring was cracked. I got the ring back on Aug 18,2011 It still had the shank cracked it stated on the repair slip to fix it too.

When I went back in to show them that they hadn,t fix they told me they would put rush order on it which it took two weeeks to come back 9/2/2011 is when I got it . The employee was very rude and didn,t do anything to help or to ofter to satified me for my toubles of the problem I had.

I have spend several thousand of dollars in this store the ring alone is valued at over 8000.00. I will never buy another thing at KAY JEWELY!

Review about: Kay Jewelers Repair.

Monetary Loss: $8000.

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