I have two pieces from kays. One is my engagement ring and after only one week of wearing it we had to send it back because diamonds fell out.
3 weeks after having it back two more fepl out. When i took it in the first time they set the replacement diamonds wrong, crooked, snaller and they dont match the other diamonds. I havent taken it back for a second time yet because i havent had the time. This should not happen on a $4000 pience of jewelry.
I have a bracelet from there that has lost a diamond as well. This is by far the worst jewelry i have ever owned.
Product or Service Mentioned: Ring.
Reason of review: Bad quality.