i bought a wedding set 4 1/2 yrs ago....long story short, was in the shop longer than on my finger in 4yrs!

mangeled my ring. kays corporate was awesome enough to give me a new set! i was very thankful. i got my new set, sent it out to get sized and soldered....

long and behold, came back totally uneven, gapped and just looked bad. sent it out again came back wrong again (the manager actually sent it back without letting me know it came back bad) he told me when it came back from the 2nd time that it had to be sent out twice. he guaranteed i would be pleased. i drove 40minutes in pooring rain to get my ring and of course....

BIG GAP ON ONE SIDE! they cannot seem to solder it correctly. i'm so upset and very very disapointed! this is the NEW set i just got like 2mths ago!

and it's already been in 3times, going on 4. it's a beautiful ring and i want my ring on my finger! i don't understand why they can't get it right. my husband is not a picky person and he is not very outspoken about things but he even had a lot to say.

for him to notice it..i know i'm not just being picky!

Had an Experience with Kay Jewelers?

Write a review


Terms of Service
Post Comment

You May Also Like

Kay Jewelers - Engagement Ring Review from Memphis, Tennessee Kay Jewelers "My husband purchased an engagement ring from KAYS 6 yrs ago. We actually bought a 6,ooo.oo mounting and a 2,ooo.oo Leo diamond to put in it as the centerpiece stone...." Read more Kay jewelers will F you up! Kay Jewelers "I found a necklace on your site under Clearance section (stock no. 171769401) for $1,583.52 on December 11, 2010. I printed out the page and called the local store..." Read more Malleries.com SCAM!!!!!!!!!!!!!!!!!!!!! Malleries "I bought what I thought was an authentic Chanel purse & I received a knock off. I was insulted that the *** shop owner from 2HAUTE2HANDLE thought they could slip..." Read more Kay Jewelers - Titanium ring failures - 3x within 16 months of wedding Kay Jewelers "Wife got me the titanium ring with 3 diamonds and warranty. 1 month later the silver inset with the 3 diamonds fell out! Brought back to store @ Rotterdam, NY...." Read more Universal Autograph Collectors Club - How not to treat your customers Universal Autograph Collectors Club "Ive been collecting Autographs for some years now 3 months ago my partner paid for a membership to the UACC it was paid through PayPal just over a month later..." Read more Wegmans - TERRIBLE CHECK OUT EXPERIENCE AND CUSTOMER SERVICE Wegmans "My family has been a loyal customer since the Frederick Store opened many years ago. We come to Wegmans, not only for the quality products, but for the customer service...." Read more Morgan Properties - Vineland Village in Vineland NJ Morgan Properties "We moved in August 8 we moved from Oklahoma for our job. I went on line to look for places to live which I always do since we are in..." Read more Harbor Freight Tools - Very Upset Harbor Freight Tools "Hi i hope this is read by the right people! I work at HFT for 6 years no problems always had hrs to work loved going there to work but..." Read more