Customer service
1 comment

Me and my fiance came into kay jewelers in lady lake fl on 08/16/17 right as they were closing to get a engagement ring the associate helping us name was Brandon i must say i have had such a amazing shopping experience he ask our names how we met what we did for a living he joked with us and just made us feel like he really cared. We came in with a picture of a ring you had online and wanted it but i couldnt get a high enough increase in credit to get it but he went out of his way to make sure we got a ring like it and that we were happy thank you Brandon amd kay jewelers for making thiw special moment in our lives even more special.

Product or Service Mentioned: Kay Jewelers Sales Representative.

Reason of review: Good customer service.

Company wrote 0 public responses to the review from Aug 18, 2017.
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Obviously written by the "Complaint Discredit Department" at Kay. Yes, they have employees that are paid to do nothing more than troll complaint boards and post positive reviews about Kay.

Along with the fake reviews, they attempt to discredit posts that bring attention to Kay's lack of any moral compass.

Kay is a cheap company top to bottom.

Employees of Kay are subjected to quotas they can never reach and pushed to sell inferior blood diamonds to pay for a over budget expansion in to small, unprofitable strip malls. All this in a lame attempt to pay for this dumb expansion by a even dumber past CEO.

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