Latest review first
Kay Jewelers - Rude rude rude
The customer service over the phone are rude .I will never buy from them again.
My husband purchased a wedding ring set in 2016 regular price over 6,000.00 reduced to approximate 0ver 4000.00 with the trade in or my old set. Within 6 months I took the rings in to be dipped and they inspected within 6 months ago this year. Now the stone felt out. I...Read more
I bought a Neil Lane beautiful ring diamond was so nice . When I came to pick my ring up it look different. It’s a diamond however I don’t think it’s the diamond that I bought! It looked so much different, but I just didn’t say anything until now!Read more
- Diamond was smaller i think now i see gaps in rung
Kay Jewelers - Account closed
My 13 year old Kay jewelers account was closed due to inactivity. It still has a balance from my 10 year annivesary band purchased Dec 2016, but no purchases have been made since then so they closed it. I dont understand how an account in good standings with a balance can be closed! Im so mad and afraid this is going to hurt my credit. I wont be opening a new account with them.
Kay Jewelers - Have not been helped about my issues of not received my card
I was in Kays to purchase something and was offered a chance to open up an account just wondering when the card was shipped to my address.
a week ago a ring I hav that my husband bought me not even 2 yrs ago along with another 1 I hav not even had 4 quiet 3yrs, 1 of them is a ring that was on sale 4 299.00 regular 699.00 completely broke & I had not had it 8 months & 2 diamonds fell out of it then a...Read more
- Pretty jewelry
I didn't like
- Defective jewelry
- Defective jewelery
Kay Jewelers in Columbus, Ohio - Jewelry Junk
I purchased a diamond ring 12000 February 2018 by the end of the month side stone fell out they fixed it. Six months later same thing happened they fixed it now 2 weeks later its happened again. This is a Leo Diamond as well.
After applying for credit over a month ago, still havent receuved my card(which was said to arrive in about 10 days). I decide to call their 1-886 number to see progress of card and long and behold, get an answer by a person who u cant inderstand(indian accent). She...Read more
Kay Jewelers - Too be determined
I have had a lot of trouble with an engagement ring that I bought for my fiancé. We have been going back-and-forth with Kay jewelers in Chapel Hill and Kay jewelers outlet in aurora farms. Nobody has seem to be able to fix our solution as of yet. I am supposed to get a call back tomorrow.
Kay Jewelers in Garfield Heights, Ohio - Ring is causing an illergic reaction
Couldnt speak to a live agent
Garfield Heights, Ohio
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